Privacy Notice

This Privacy Notice for Expertly Done, Inc. (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you visit or navigate our website and use our services (“Services”). This Notice also alerts you to the rights you have regarding the personal information you submit to us or that is collected from you when you use the website. The privacy policies in this Privacy Notice (“Notice”) apply when you:

• visit our website at https://www.expertly-done.com, or any website of ours that links to this Notice; or
• engage with us in other related ways, including any sales, marketing, or events.

By interacting in any way with us through our website, you consent to the practices described in this Privacy Notice. You may be able to withdraw your consent or affirmatively opt in to some policies as is more fully described in sections 9, 11, and 12.

Questions or concerns? Reading this Notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at Services@Expertly-Done.com.

Summary of Key Points

This summary provides key points from our privacy notice. You can find more details on any topic using the table of contents below.

What personal information do we process? When you visit or navigate our website or use our Services, we may collect and process personal information depending on how you interact with Expertly Done, Inc. and the Services, the choices you make, and the features you use.

Do we process any sensitive personal information? We do not process so-called special or sensitive personal information.

Do we receive any information from third parties? We may receive information, including personal information, from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process your non-sensitive personal information to provide, improve, and administer our Services, communicate with you, prevent security and fraud, and comply with applicable law — and for other purposes with your consent. We process it only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share non-sensitive personal information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have reasonable and appropriate organizational and technical processes and procedures in place to protect your personal information.

What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is to contact us by email at Services@Expertly-Done.com.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share your information?
5. Do we use cookies and tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for Do-Not-Track features
11. Do California residents have specific rights?
12. Do Virginia residents have specific rights?
13. Do we make updates to this notice?
14. How can you contact us about this notice?
15. How can you review, update, or delete your data?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you visit or use our website — including when you express interest in our Services, participate in activities on the Services, or contact us. The personal information we collect may include:

• names
• phone numbers
• email addresses
• mailing addresses
• job titles
• contact preferences
• contact or authentication data
• billing addresses
• organization name and location

Sensitive or special information. We do not process so-called sensitive or special personal information. All personal information you provide must be true, complete, and accurate, and you must notify us promptly of any changes.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our website.

We automatically collect certain information that does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This is primarily needed to maintain security and operation, and for internal analytics and reporting. Like many businesses, we also collect information through cookies and similar technologies, including log and usage data, device data, and location data.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services and to update our records, we may obtain information about you from public databases, joint marketing partners, affiliate programs, data providers, and other third parties — including mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, and social media profiles, for targeted advertising and event promotion.

2. How and Why Do We Process Your Information?

In Short: We process your personal information to provide, improve, and administer our Services, communicate with you, prevent security and fraud, and comply with applicable law — and for other purposes with your consent.

We process your personal information for a variety of reasons, including to: deliver and facilitate services you request; respond to inquiries and offer support; send administrative information; enable user-to-user communications where offered; request feedback; send marketing and promotional communications (which you can opt out of at any time); deliver targeted advertising and personalized content; post testimonials that may contain personal information; protect our Services including fraud monitoring and prevention; evaluate and improve our Services, products, and marketing; identify usage trends; measure the effectiveness of campaigns; and comply with our legal obligations.

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we have a valid legal basis to do so under applicable law.

Legal bases include your consent, compliance with laws, providing or fulfilling our contractual obligations, protecting your rights, or our legitimate business interests. If you are located in Canada, we may process your information where you have given express consent or where consent can be inferred, and you can withdraw consent at any time. In limited exceptional cases, applicable law may permit processing without consent (for example, for fraud detection and prevention, certain business transactions, legal compliance, or where information is publicly available and specified by regulation).

4. When and With Whom Do We Share Your Information?

In Short: We may share your personal information with certain categories of third parties and in the specific situations described below.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to do that work. We have contracts in place designed to safeguard your information; they cannot use it except as instructed, and will not share it with any entity other than Expertly Done, Inc. Categories of third parties include:

• Ad Networks
• Affiliate Marketing Programs
• Cloud Computing Services
• Data Analytics Services
• Communication & Collaboration Tools
• Data Storage Service Providers
• Finance & Accounting Tools
• Government Entities
• Order Fulfillment Service Providers
• Payment Processors
• Performance Monitoring Tools
• Product Engineering & Design Tools
• Retargeting Platforms
• Sales & Marketing Tools
• Social Networks
• Testing Tools
• User Account Registration & Authentication Services
• Website Hosting Service Providers

We may also share information in connection with a business transfer (merger, sale, financing, or acquisition); with certain Google Maps Platform APIs; with our affiliates (who must honor this notice); and with our business partners to offer you certain products, services, or promotions.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Some cookies are essential to make the website usable; you may opt out of non-essential cookies but not essential ones. Specific information about how we use these technologies and how to refuse certain cookies is set out in our Cookie Notice.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.

We keep your personal information only as long as necessary for the purposes set out here, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or, if that is not possible, securely store and isolate it until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: The security of your personal information is of the highest importance to us, and we aim to protect it through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures. However, no electronic transmission or storage technology can be guaranteed to be 100% secure, so we cannot promise that unauthorized third parties will never defeat our security. Transmission of personal information to and from our Services is at your own risk, and you should only access the Services within a secure environment. Please notify us promptly if you learn of a data security breach.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to that minor’s use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete it. If you become aware of any data we may have collected from children under 18, please contact us at Services@Expertly-Done.com.

9. What Are Your Privacy Rights?

In Short: Depending on where you live, you may have rights to access, correct, delete, or opt out of certain uses of your personal information.

If you are a resident of California or Virginia, please consult Section 11 (California) and Section 12 (Virginia) for rights that may be more expansive than those stated here. If you do not reside in those states, the privacy rights available to you include:

• Right to access your information and the categories of information collected and shared.
• Right to delete your personal information.
• Right to correct inaccurate or outdated personal information.
• Right to opt out of certain processing.
• Right to portability — to request your information in a common file format.
• Right to opt out of sales of your personal information to third parties.
• Right against automated decision-making without human input.
• Private right of action — you may have the right to bring a private action for violations of your state’s consumer data privacy statute.

To exercise a right, contact us by email at Services@Expertly-Done.com or by post to:

Expertly Done, Inc.
2776 S. Arlington Mill Dr. #247
Arlington, VA 22206
United States

10. Controls for Do-Not-Track Features

In Short: We do not currently respond to Do-Not-Track browser signals, because no uniform standard for them exists yet.

Most browsers and some operating systems and applications include a Do-Not-Track (“DNT”) feature you can activate. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will inform you in a revised version of this notice.

11. Do California Residents Have Specific Privacy Rights?

In Short: Yes — if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83 (the “Shine The Light” law) permits California residents to request, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes. If you are under 18, reside in California, and have a registered account, you may request removal of unwanted data you publicly posted. The categories of personal information we may have collected in the past twelve months are:

We do not sell your personal information but may share it. To opt out of sharing, disable cookies in your browser’s Cookie Preference Settings or contact us at Services@Expertly-Done.com. California residents also have the right to request deletion, to know, to non-discrimination for exercising rights, and to limit use and disclosure of sensitive personal information (which we do not process). We will verify your identity before acting on a request.

12. Do Virginia Residents Have Specific Privacy Rights?

In Short: Yes — if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.

Under the Virginia Consumer Data Protection Act (CDPA), a “consumer” is a Virginia resident acting in an individual or household context (not a commercial or employment context). Your rights include: the right to be informed whether we are processing your data; to access it; to correct inaccuracies; to request deletion; to obtain a copy of data you previously shared; and to opt out of processing for targeted advertising, the sale of personal data, or certain profiling. You can opt out by disabling cookies in Cookie Preference Settings or by contacting us at Services@Expertly-Done.com. We will respond within 45 days (extendable once by 45 days). If we decline to act, you may appeal by emailing us; if your appeal is denied, you may contact the Attorney General.

13. Do We Make Updates to This Notice?

In Short: Yes — we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification.

14. How Can You Contact Us About This Notice?

In Short: You can reach us about this notice by email or by post.

If you have questions or comments about this notice, you may email us at Services@Expertly-Done.com or contact us by post:

Expertly Done, Inc.
2776 S. Arlington Mill Dr. #247
Arlington, VA 22206
United States

15. How Can You Review, Update, or Delete the Data We Collect From You?

In Short: You can request to review, update, or delete the personal information we hold about you.

You have the right to request access to the personal information we collect from you, to change that information, or to ask that we delete it. To make such a request, please contact us:

By email: Services@Expertly-Done.com

By post:

Expertly Done, Inc.
2776 S. Arlington Mill Dr. #247
Arlington, VA 22206
United States

We will consider and act upon your request in accordance with this Notice and applicable data protection laws.