Accessibility Statement

Our commitment to accessibility

At Expertly Done, we believe accessibility is a baseline expectation, not a feature. We are committed to making our website usable for everyone — including people who use screen readers, keyboard navigation, voice control, screen magnification, or other assistive technologies.

We treat accessibility the same way we treat the rest of our work: as something to govern carefully, test honestly, and improve continuously.

The standard we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard published by the World Wide Web Consortium. WCAG 2.1 Level AA is the most widely adopted accessibility benchmark for websites in the United States and is referenced in many state and federal accessibility frameworks.

What we build into this site

Our site is designed and built with the following accessibility considerations in mind:

• Semantic HTML structure (proper heading order, labeled navigation, and structured page regions) so screen readers can interpret the page correctly.
• Color contrast tested against WCAG 2.1 AA ratios for text and interactive elements.
• Keyboard-accessible navigation, including dropdown menus and buttons.
• Descriptive alt text on meaningful images.
• Responsive design that supports browser zoom and adjusts cleanly across desktop, tablet, and mobile screens.
• Plain, direct language across all written content.

Known limitations and ongoing work

We test our site regularly, but accessibility is an ongoing practice rather than a one-time achievement. There may be areas of the site where we have not yet reached our target standard, including:

• Third-party embedded tools (such as our scheduling and booking widgets) have their own accessibility behaviors that we do not fully control. We choose vendors who prioritize accessibility, and we monitor their compliance.
• New content and pages are reviewed for accessibility before publishing, but issues can occasionally slip through.

If you encounter something on our site that isn't working well for you, please tell us — see the next section.

Compatible browsers and assistive technologies

This site is designed to work with current versions of the major web browsers (Chrome, Edge, Firefox, Safari) and with widely used assistive technologies, including:

• Screen readers such as JAWS, NVDA, VoiceOver (Mac/iOS), and TalkBack (Android).
• Keyboard-only navigation.
• Browser-based screen magnification and zoom.
• Operating-system-level high contrast and reduced motion settings.

How to report an accessibility issue

If you have trouble using any part of our website, or if you notice something that doesn't meet the standard we've described above, we want to hear from you. We treat accessibility feedback the same way we treat everything else: as something to take seriously and respond to quickly.